Docs/Help
Troubleshooting
Fixes for installation, connection, and update problems.
| Problem | What to do |
|---|
| Nothing downloaded | Check your browser’s downloads list, then try the download button again. |
| A security warning appeared | Confirm the file came from heyvector.co. Windows may show SmartScreen the first time. If your organization manages the PC, ask IT to approve Vector. |
| The installer won’t open | Wait for the download to finish and check that you chose the build for your processor under Settings → System → About. |
| “This app can’t run on your PC” | You have the build for a different processor. Download the matching installer. |
| Setup can’t connect | Use the full offline installer linked from the download page’s help section. |
| Problem | What to do |
|---|
| Fusion doesn’t connect | Restart Fusion so the MCP Server preference Vector turned on takes effect. |
| SOLIDWORKS doesn’t connect | Approve the Windows prompt for the add-in, confirm .NET Framework 4.8 is installed, and restart SOLIDWORKS. |
| Bambu Studio doesn’t connect | Restart Bambu Studio so the adapter Vector installed loads. Bambu Studio support needs an x64 PC. |
